Return & Exchange

 We absolutely guarantee the authenticity and quality of the sample perfumes in Scentsgift. All samples are hand decanted by professionals from original manufacturer's bottles and are prepared at the time of order to ensure freshness. Therefore, we do not accept any return, exchange or refund on sample perfumes. 

 

Full Bottle

Bottle should be unopened and unused, within 14 days of receiving the item. Please send an email to info@scentsgift.com for instructions. Customer will be responsible for shipping fees and will be fully refunded after we receive and inspect the returned item.

 

Damaged Items

Our sample bottles are placed in metallic covers and will be wrapped and secured to reduce the chance of damage to zero. However, if your package got hit by a wrecking ball (consequences!) or got stomped by a herd of buffalo in the Post Office please snap a photo within 72 hours of receiving the item and send the image along with the name of the damaged item to info@scentsgift.com to receive instructions on how to return or exchange the damaged item.